1. Scope of service
YekAuto Global provides business storefronts, vehicle and product showcases, multilingual content and inquiry management. Subscription fees pay for the storefront software service. They are not vehicle payments, purchase deposits, security deposits or escrow funds.
Buyers and sellers must separately confirm vehicle prices, stock, inspections, payment, transport, insurance and delivery. These terms set no common vehicle-trade currency, FOB price, deposit percentage or escrow arrangement. The service does not guarantee lead numbers, views or completed sales.
2. Registration and trial
The registrant must be authorized to represent the business and provide accurate account and business information through which they can be contacted. The 30-day trial starts when a usable shop is created. It includes showcases, standard setup and manual Chinese, English and French content.
AI translation and other paid functions follow plan permissions. Registration, document submission, business verification and subscription purchase are separate steps; one does not automatically complete the others.
3. Annual plans and payment
Standard annual prices are CNY 3,000 for Basic and CNY 12,000 for PRO. Features, quotas, business domains and any domain gift follow the pricing page and confirmed order. Existing customers and separately agreed contracts follow their confirmed arrangements.
An initial purchase provides one calendar year from actual activation without adding unused trial days. Renewal within a paid term extends its expiry by one year; renewal after expiry starts at actual activation. A Basic-to-PRO upgrade charges the difference for the remaining term. The order shows the quote and preserves the existing expiry.
There is no automatic charge or renewal. Use only enabled, confirmed payment channels. Bank-transfer receipts require finance verification of full funds received before activation. Online payment is available only when its channel is enabled; a return page or screenshot does not prove funds were received.
4. Showcases and verification
Uploaded entries usually describe models or products and do not establish that a particular vehicle is in stock. Buyers should directly confirm availability, condition, quantity, specifications, price and fulfillment with the seller.
A business-information verification badge means submitted business registration documents were checked. It can be granted during a trial. It does not guarantee stock, brand authorization, continued operation, solvency or transaction fulfillment. Businesses should keep information accurate and submit changes promptly.
5. Storefront visibility and service expiry
Once your shop is active, visitors can use its website address to see the models, products and business contact details you display. During the trial, you can share this address with customers; your shop is not listed in the platform directory. Basic and PRO shops can appear on the platform. Existing service contracts follow the agreed arrangements. A business verification badge shows the result of checking submitted business information.
After service expiry, your website remains available and can receive new inquiries. You temporarily cannot add, edit, delete or unpublish dashboard content. Customer contact details and messages that may contain them are hidden in all historical and new inquiries. Inquiry notifications and delivery to connected customer management services are also paused. Renewing and activating service restores the relevant features. If the platform suspends your shop, its website becomes unavailable to visitors.
You can still request corrections, necessary removal and help with privacy issues through the dashboard or support after expiry, without buying a plan. Search results and copies on other websites may take time to update after removal, and content previously saved by visitors may remain.
6. Content and responsible use
Provide accurate, lawful material you are authorized to use and supply. Submit business documents and payment receipts through their dedicated private workflows, rather than as public shop images.
Do not place unnecessary identity documents, personal financial data, third-party customer contacts or other sensitive information in public content or text selected for AI. The platform may investigate suspicious uploads, infringement, fraud and other risks, and restrict related content or accounts.
7. Cancellation, refunds and contact
For cancellation, refunds, invoices, domain arrangements or service disputes, contact support with business and order details. The platform reviews the order contract, actual payment, services provided and costs, then handles the request under confirmed arrangements and applicable requirements. These terms promise neither a universal refundable or non-refundable rule nor a fixed refund percentage.
Rule changes are communicated through the relevant page or business notice. Contact the platform through its contact page or business@yekauto.com about these terms, confirmed contracts or personal information handling.